Privacy Policy

Karur Taxi ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our mobile application and services.

2. Information We Collect

Information You Provide

• Name
• Phone Number
• Email Address
• Profile Photo (optional)
• Address
• Payment Information
• Vehicle & Driving License Details (Drivers)

Location Information

We collect location data to provide taxi services efficiently.

• Precise Location (GPS-based)
• Approximate Location (IP address, WiFi, network)

Location is collected:

• During ride booking
• During active trips
• When driver app is running (foreground)

Purpose of Location Collection:

• Match riders with nearby drivers
• Provide navigation
• Enable real-time trip tracking
• Ensure safety and fraud prevention
• Improve service performance

3. Permissions We Use

• ACCESS_FINE_LOCATION – To access precise location during trips.
• FOREGROUND_SERVICE – To allow ride tracking while the app is active.

A persistent notification will be shown when foreground services are running.

4. How We Use Information

• Create and manage user accounts
• Provide taxi booking services
• Process payments
• Provide customer support
• Improve app performance
• Ensure safety and prevent fraud
• Comply with legal obligations

We do NOT sell personal information to third parties.

5. Information Sharing

We may share information with:

• Drivers and Riders (to complete rides)
• Payment processing providers
• Cloud hosting providers
• Legal authorities if required by law

We do not share personal data for third-party marketing.

6. Data Security

We implement appropriate technical and organizational security measures including encrypted data transmission and secure servers.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal requirements, and resolve disputes.

8. User Rights

• Access your personal data
• Request corrections
• Request account deletion
• Withdraw permissions via device settings

For privacy-related requests, contact:admin@ellancab.com

9. Children's Privacy

Our services are not intended for individuals under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through the app or via email.